Leadership
For customer experience to matter in the boardroom, leaders need to intimately understand how they are treating their customers, and the competitive advantage which comes from exceptional experiences. We regularly invest time with senior teams, helping to set vision, benchmark against competitors, pinpoint exemplars and identify KPIs.
Service areas include:
- Workshop facilitation and ideation
- Stakeholder engagement
- RfQ and dev agency appointment
- UX Training
- Conference speaking
- Mentoring and support
Why Fathom?
- Expertise: For over two decades our senior people have been helping organisations of all sizes do better business online
- Knowledge: We constantly invest time both in the theory of user–centred design and learning from our commercial experiences
- Real–world results: We continuously apply what we learn to real–life challenges, delivering effective solutions for our clients
- Quality: We take immense pride in the quality of our work
- Service: Different clients are at varying stages of online maturity. Our project management methodologies ensure that we provide you with the support you need, when you need it
What next?
Pick up the phone or drop us an email. The first consultation is always no–obligation and free of charge. Two of our favourite things are meeting new people and chatting about design.
